E-Commerce Systems - Limitations Of The Stock Level Integration

Manual Changes in the E-Commerce System
In a typical scenario, OneSaas detects a change from the stock control system and then carries this change over to the e-Commerce system.

However we fail to update stock in the following situation:

1. Stock level in the e-Commerce system is adjusted manually to be different from the stock control system
2. During a sync OneSaas will not over-write the manual change, and the stock levels will be different.

The reason for this is because we do not get any notifications from the e-Commerce system when stock is manually updated. We will only trigger a stock sync on that product if an update is detected in the stock control system.

Was this article helpful?
0 out of 0 found this helpful



Powered by Zendesk