How to find your order and confirm if it has been sent to your 3PL Warehouse.
If you are unsure if a specific order has been sent over to your Fulfillment warehouse, you can follow the steps here to find out:
- Log into OneSaas and access the Invoices section by clicking Data --> Transactions.
- Search for the invoice and click on the invoice to expand the details
- At the bottom of the details, you will be able to see a Sync section.
- From there you should be able to see a time-stamp of when the order went over to your 3PL warehouse. If there is no time-stamp, then the order has not been sent.