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Troubleshooting Mailchimp

MailChimp Double Opt In, Policies and Compliance

  1. Double Opt In
  2. Policies

Double Opt In

When you connect  MailChimp with OneSaas, Double Opt In will be automatically turned on. If you would like this turned off, please contact OneSaas support and we'll help you out. MailChimp will send a Subscription confirmation email to each new contact in each list.

Read MailChimp’s How do I customize each part of the confirmation process? article to understand how to customize this email.

Remember: even if OneSaas pushed contacts into a MailChimp list, the contacts will not be visible as subscribers in your list until after they confirmed the subscription.
If they never confirm the subscription or if the subscription request email is caught by spam filters, your contacts will never become a member of your list:

Remember that if you turn off the Double Opt In check box and abuse of this functionality MailChimp can close your account.

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Policies

Further references from the MailChimp help:

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