Using the Shipping, Discount and Other Special Products in OneSaas

When configuring your OneSaas integration, you’re required to choose or create a Shipping product and also have the option to create a Discount Product and other special products. These products are very useful in your integration as they provide a default product that can be automatically created for line items in your invoices that are not represented by standard products.  There is, however, a bit of confusion on how to use them and how they work. Below we’ll explain this concept to help you understand how easy, simple and great these products are.


The Shipping product:

The Shipping Product is called a product because that is what it will be treated as in a connected service, like your accounting application, however it’s much more than just a product. OneSaas creates and uses the Shipping Product to gather shipping costs from wherever you process your sales (e.g. your eCommerce system), then pass this data on in the correct format to your Accounting system and other connected services where you want your sales data to end up. After the Shipping Product is configured, no further action will be required by you – OneSaas uses it to process your shipping costs differently than other line items in your orders and invoices, for example to apply different taxes and to allocate it to a different income account.


Why do I need to create the Shipping product?

Well, we don’t want to automatically start creating data in your Accounting system without you knowing how, or why it ended up there – so we let you create it yourself, in OneSaas.  This allows you to stay in control of your data and how you want it to be treated.


What does it look like in an invoice?

In OneSaas (Example):

In MYOB AccountRight Live (Example):


The Discount and other products:

The Discount Product and other special products are very similar to the Shipping Product in that they enable OneSaas to create products to represent line items in your invoices that are not standard products. What makes these different to the Shipping product is that they’re not mandatory.


Awesome, how do I configure these special products?

As an example, lets say we have an integration between Bigcommerce and QuickBooks Online – once you are on the configuration screen, below are the steps you would follow:

  1. Tick the box reading ‘When an order is placed in Bigcommerce, I want: the sales invoice/sale receipt to be created in QuickBooks Online’ then select Next
  2. After ticking the box in the screen above, a menu will appear. Now, click the ‘+’ button under the option you'd like to add a product for
  3. For simplicity, you can leave the Item Code and Item Name fields as they are, or you can change them to suit your business’s needs. You can also specify a specific income account and tax rate for your shipping fees.
  4. Once created, you can save your changes and move forward with the rest of the configuration process. Your next step will give you two options:
    1. If you’d like OneSaas to create the product for you, you’ll need to configure our integration to do so by ticking the first box in the configuration process reading ‘When a product is created or updated in Bigcommerce, I want: To create or update the products in QuickBooks Online’
    2. If you don’t want us to create it for you, you’ll need to create the product manually with a matching product code in QuickBooks Online. Once done, OneSaas should automatically match this for you.
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