Magento tax does not sync with QB connector when using Avatax

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Selvakumar Apparasamy

• December 13, 2023 12:48

Hi Team,

When using Avatax in Magento the tax data does not sync with the QB connector. instead of tax, it is added as an adjustment.

The same issue happens in Bigcommerce also. Your team should consider the Avatax integration for QB.

 

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• Official comment

  

  Johnny Chiang

  • December 14, 2023 01:07

  Hi Selvakumar, thank you for the feedback. Various tax plugins like Avalara Avatax like to create their own custom fields and tables within eCommerce platforms, and historically we have found that these are often subject to change without notice, this making it hard to integrate against and maintain. On top of that, the QBO USA platform has its own tax calculator that we have found can conflict with these apps' tax figures depending on how the calculation is applied.
  
  We will take this request on board and continue to evaluate.

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