Erroneous VAT line added in Ebay and QB integration

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patrick.unthank

• February 12, 2019 11:47
• Edited

Hi All,

We have a UK Ebay shop which is advertising our item with VAT included in the price and using QB as the transactional record backend. What we are seeing is that, for some reason, there is an erroneous line added in OneSaaS that applies VAT AGAIN to the amount passed to it by Ebay, which already has VAT in it and OneSaaS shows that it has VAT in it.

Posting image for explanation.

When the sync is made to QB we see that for the stock item which is set up to be inclusive of VAT that it uses the main amount,  apparently, and registers the invoice correct with the VAT inclusive amount from Ebay.

Does anyone else have this issue? Is it actually a problem with the transaction record other than being inaccurate on the One SaaS?

Looking forward to hearing from you all.

 

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  Matt Simpson

  • September 15, 2019 20:01

  I have the same problem too.

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