Johnny Chiang

1. Community
2. New Integration or Feature Requests
3. BUG: QBO doesn't sync negative stock to WooCommerce

Hi Maria, thank you for your post. We are aware of the chat that you have had with our agent, and have already taken this feedback on board. We can confirm that this is indeed the current behavior ...

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• Johnny Chiang
• November 25, 2024 11:04
• 0 votes

1. Community
2. New Integration or Feature Requests
3. POS with receipt issue.

Thanks again for the detailed information. Your difficulties in specifying a customer name during the receipt sending process have been acknowledged.

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• Johnny Chiang
• October 02, 2024 01:23
• Edited
• 0 votes

1. Community
2. New Integration or Feature Requests
3. POS with receipt issue.

Hi there, thank you for posting your suggestion. We will take this on board as we evaluate future features. In the meantime, is it possible to enter something into the customer name field in the Sh...

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• Johnny Chiang
• October 01, 2024 00:53
• 0 votes

1. Community
2. New Integration or Feature Requests
3. Automatically select bank transfer for QBO

Hi there, thank you for your feedback! We will note this down for our team to consider in future development. If there are other users who would like this feature, please leave a comment below.

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• Johnny Chiang
• July 24, 2024 23:30
• 0 votes

1. Community
2. New Integration or Feature Requests
3. Integration with AdminOnline

Hi Alison, thanks for posting. Unfortunately at the moment our development team are not looking to build additional integrations with QuickBooks. Having said that, I would recommend that you also t...

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• Johnny Chiang
• April 12, 2024 11:53
• 0 votes

1. Community
2. New Integration or Feature Requests
3. Sync from Quickbooks to shopify

Hi Ryan, thank you for the feedback. We will take this on board and investigate the feasibility of being able to detect payment updates from QuickBooks, and then update this in Shopify.If there are...

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• Johnny Chiang
• April 12, 2024 11:49
• 0 votes

1. Community
2. General Discussion
3. 6000 - Business Validation Error: You need to activate this item before updating the quantity.

Tiara, thanks for posting. Our team have reached out to you directly to try and resolve this issue. However if you did not receive our email, please get in touch via support@onesaas.com. It does ap...

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• Johnny Chiang
• February 26, 2024 05:28
• 0 votes

1. Community
2. New Integration or Feature Requests
3. Shopify Connector didn't sync cancelled orders

Hi Becky, thank you for posting. We will take this feedback on board and evaluate further. Historically we have found that the "cancelled" status within Shopify could signify a myriad of different ...

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• Johnny Chiang
• February 23, 2024 12:06
• 0 votes

1. Community
2. New Integration or Feature Requests
3. Etsy - sync products from Etsy sales to QBO products by SKU

Hi Ashleigh, very sorry for missing this post. We are very well aware of you and other users wanting to have correct SKUs pulled from Etsy orders.  When this post was first made 3 years ago, the Et...

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• Johnny Chiang
• December 18, 2023 01:59
• 0 votes

1. Community
2. New Integration or Feature Requests
3. Magento tax does not sync with QB connector when using Avatax

Hi Selvakumar, thank you for the feedback. Various tax plugins like Avalara Avatax like to create their own custom fields and tables within eCommerce platforms, and historically we have found that ...

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• Johnny Chiang
• December 14, 2023 01:07
• 0 votes