We setup Woocommerce Pre-Orders a couple of months ago and have been running OneSaas Woo - QBO Integration since April. OneSaas has been working great syncing orders marked completed and refunded in Woo, however the Pre-Order plugin (an official Woocommerce plugin) adds the additional order status of "pre-ordered". Because this is not a standard Woo order status type, OneSaas is not syncing those sales receipts (I have already confirmed this in chat).
We are a small book publisher and have several upcoming titles that we would like to sell as pre-orders several months before their scheduled release date. We take the money upfront, but the orders won't sync until the books get released months later, so that messes up the bookkeepers reconciling (and may create duplicates later if the sales receipts have to be entered manually).
We like OneSaas and would like to know if syncing pre-orders from Woocommerce to QBO will be added soon. Otherwise we may need to find another solution. Pre-orders are super common with Woo, so it seems a must have to me. The Woocommerce support folks said that the only way that they know how to get pre-order sales receipts into QBO immediately is by using this Intuit Payment Gateway. However, we also accept crypto and paypal, stripe, etc, and don't want to complicate payments.
Thank you for you help!
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