Johnny Chiang
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Activity overview
Latest activity by Johnny Chiang-
Johnny Chiang commented,
Official comment Hi Tom, thanks for the post. We'll definitely review this one further. In order to do this properly, there is a degree of complexity that would require our integration to track multiple locations, ...
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Johnny Chiang commented,
Official comment Hi Maria, thank you for your post. We are aware of the chat that you have had with our agent, and have already taken this feedback on board. We can confirm that this is indeed the current behavior ...
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Johnny Chiang commented,
Thanks again for the detailed information. Your difficulties in specifying a customer name during the receipt sending process have been acknowledged.
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Johnny Chiang commented,
Official comment Hi there, thank you for posting your suggestion. We will take this on board as we evaluate future features. In the meantime, is it possible to enter something into the customer name field in the Sh...
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Johnny Chiang commented,
Official comment Hi there, thank you for your feedback! We will note this down for our team to consider in future development. If there are other users who would like this feature, please leave a comment below.
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Johnny Chiang commented,
Official comment Hi Alison, thanks for posting. Unfortunately at the moment our development team are not looking to build additional integrations with QuickBooks. Having said that, I would recommend that you also t...
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Johnny Chiang commented,
Official comment Hi Ryan, thank you for the feedback. We will take this on board and investigate the feasibility of being able to detect payment updates from QuickBooks, and then update this in Shopify.If there are...
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Johnny Chiang commented,
Official comment Tiara, thanks for posting. Our team have reached out to you directly to try and resolve this issue. However if you did not receive our email, please get in touch via support@onesaas.com. It does ap...
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Johnny Chiang commented,
Official comment Hi Becky, thank you for posting. We will take this feedback on board and evaluate further. Historically we have found that the "cancelled" status within Shopify could signify a myriad of different ...
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Johnny Chiang commented,
Official comment Hi Ashleigh, very sorry for missing this post. We are very well aware of you and other users wanting to have correct SKUs pulled from Etsy orders. When this post was first made 3 years ago, the Et...