Hi, I received help a few days ago for the integration of Amazon Pay sales receipts that are not going into QBO from BC because of an error with the contact info. Karol (OneSaas customer support) told me to go into the customer contact card and click on the blue icon to update the customer info so it can then be synced to QBO.
However, I cannot figure out where I go to see the customer contact card to update the info. I can't find a blue icon anywhere. Is this in BC? Or QBO somewhere? Please direct me to the correct locations. Here's some of what Karol told me to do. I neglected to ask her where to go to do this (unfortunately).
Karol: Right now, as a workaround, I edited the contacts manually then sync the invoices to QBO.
Karol: To do this, click on the invoice with the blank contact then click on the blue icon:
Karol: When you get on the contact card, click on the blue edit button on the upper right corner of the contact
Can you guys point me int he right directions so I can find the blue icon or blue edit button to edit the contact info?
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