Quickbooks Online Connector with BigCommerce

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Kevin

• October 02, 2025 14:30

The integration between Quickbooks and BigCommerce is broken. Quickbooks developed a new integration which has broken the connection. I am unable to reconnect. This has broken the import of sales made on our BigCommerce site into Quickbooks. We are now missing transactions. No one at Quickbooks seems aware of the issue yet BigCommerce has an open ticket with them.

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• Official comment

  

  Johnny Chiang

  • October 09, 2025 00:22

  Hi Kevin, very sorry for the delay on our reply here. Our team have been working hard to resolve this over the past week and we believe the connections have been reestablished. If you or anyone else needs help getting this fixed, please get in touch with our team via qbo-integrationsupport@intuit.com. 

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  Erich Garbers

  • October 06, 2025 19:54

  Any update on this?  We are having the same issues.

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  Kevin

  • October 06, 2025 19:57

  No update. They seem less than concerned with fixing it. It has been broken for us for over 5 days and they're no longer responding. 

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