Quickbooks Connector not synching with Wix

December 12, 2025 23:24

Quickbooks Connector has not been synching with Wix for months and OneSaas is not providing a solution. We are getting desperate as we are not able to get our ecommerce sales data into Quickbooks. We've been in contact with OneSaas multiple times over several months and they always say 'working on it' with no ETA or other details. Need help now.

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6 comments

Paul Kensit

December 19, 2025 06:09
Yes I'm having same issue, Orders created in Wix are not all generating Sales Receipts in QB, a minority are working, but the majority are not. This new version of Connector is very poor and it's frsutrating that these new software versions are allowed to go live whilst obviously flawed.....
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Noah Rosen

January 22, 2026 22:21
Same issue here since early December with updates just saying they are working on it. No solution for over 6 weeks and hundreds of orders missing.
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Paul Kensit

January 23, 2026 06:06
I found my issue was that the missing transactions were where the order no. already existed on QB. The previous version of Connector used to generate an error msg to warn of these duplicates, the new version doesn't, the receipts just don't appear (though the new Customer does appear on QB).
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Sharon Kelly

January 28, 2026 08:46
We are having issues with WooCommerce connectiing to QB. We had to put a prefix of WEB this avoided any duplicates (but when they did an update -without warning- we lost all settings, including the prefix).
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Paul Kensit

January 28, 2026 09:14
Hi Sharon, can you advise how you were able to specify a prefix? Thanks.
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Jessica

February 20, 2026 21:53
My last sale that was updated in QBO from Wix was Jan 20th. We need this fixed asap!!
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