Sync Shopify edited orders with Quicbooks Online


1 comment

  • Official comment
    Johnny Chiang

    Hi Robert, thank you for your suggestion. Our team is definitely looking at the possibility of introducing invoice updates to our sync capability. Unfortunately there's no ETA yet as there are quite a few scenarios(as well as limitations) around the definition of what constitutes an update that OneSaas should sync, and what should be ignored.
    E.g. We want to be careful not to override manual changes done against the QuickBooks invoice for other accounting processes (eCommerce platforms typically do not tell us what part of a specific order was updated, rather we are just told that it has been "updated" in some way).
    If we created the sale as a Paid Receipt in QuickBooks, we are also limited in our ability to make any edits. etc.

    For the time being, our recommendation is that you should set up your OneSaas app to only transfer Shopify orders which are final to minimise the amount of edits you need to do within QuickBooks. Again, we do understand that this suggestion does not encompass every user scenario, and we are doing our best to improve!

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