Retail of clothing we get a lot of customers exchanging a product for a bigger size or smaller size. I must say a little shocked to learn that OneSaaS can not deal with exchanges and this needs to be a manual action. We thus have to manually update the Original invoice in quickbooks with the item exchanged, and then manually delete the new order created for the exchange product. No straight answer from support, but I understand nothing on the roadmap which will enable this.
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