Johnny Chiang
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Activity overview
Latest activity by Johnny Chiang-
Johnny Chiang commented,
Official comment Hi there, our live chat is available Monday-Friday during US business hours. However if all of our agents are engaged in chat, you can also reach out via email qbo-integrationsupport@intuit.com.
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Johnny Chiang commented,
Official comment Hi Andrew, Thanks for posting. Our team has located your integration account and have reached out accordingly to try and help. Usually this error is related to a product that may have been deleted,...
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Johnny Chiang commented,
Official comment Hi there, Looks like your query has been answered. However if you would like to get in touch with our support team please reach out via support@onesaas.com.
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Johnny Chiang commented,
Official comment Hi there, thank you for posting. At the moment our integration only handles sales data, but we are acutely aware of the demand to handle fees as well and our engineering team are looking at how we ...
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Johnny Chiang commented,
Official comment Hi Lynn, Sorry to hear about the issues that you are facing. I've reached out internally to the team that manages the Square integration with QuickBooks regarding your post, and I've been informed ...
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Johnny Chiang commented,
Official comment Hi Chad, Firstly, thank you for taking the time to leave this feedback. We appreciate that this must have been a long term issue you've been facing, and is no doubt causing considerable pain. We al...
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Johnny Chiang commented,
Official comment Hi there, error code 6140 from QBO usually means that an invoice is rejected because we're trying to specify an invoice number that is already in use. Depending on the context, there are a couple o...
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Johnny Chiang commented,
Official comment Hi Tom, thanks for the post. We'll definitely review this one further. In order to do this properly, there is a degree of complexity that would require our integration to track multiple locations, ...
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Johnny Chiang commented,
Official comment Hi Maria, thank you for your post. We are aware of the chat that you have had with our agent, and have already taken this feedback on board. We can confirm that this is indeed the current behavior ...
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Johnny Chiang commented,
Thanks again for the detailed information. Your difficulties in specifying a customer name during the receipt sending process have been acknowledged.