In this article, we discuss the common issues that we encounter when integrating with WooCommerce. Please refer to the listed issues below:
To be able to integrate your WooCommerce, we have system requirements that need to be met to successfully connect to OneSaas:
- WooCommerce version 3.5 or above
- WordPress version 4.4 or above
- Pretty permalinks in Settings > Permalinks so that the custom endpoints are supported. Default/Plain permalinks will not work.
During the connection process, you will be asked to enter your Domain URL. Do not include /wp-admin extension. Please refer to the sample below:
For complete connection instructions, you can refer to our Connect WooCommerce guide.
API Limitation for Custom Statuses
With WooCommerce, if there are Custom Statuses for orders added, it is impossible for us to pull these and use it as a filter within OneSaas unless the WooCommerce Admin plugin is installed.
The WooCommerce Admin plugin will give OneSaas the API access to the custom statuses that will be added to the WooCommerce site.
If you do not have this plugin yet, you can read more information on this and download via this link: